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Store Info

Wellington

20 Bond Street

Wellington

New Zealand

View Map

+64 4 381 4653

Opening Hours

Mon - Thur: 10.00am – 5.00pm

Friday: 10.00am – 6.00pm

Saturday: 10.30am – 5.00pm

Sunday: 11.00am – 4.00pm

Shipping & Delivery

HAPPY HOLIDAYS GANG!

UPDATE (27.12.21) :

Holiday Shipping

We are dispatching orders daily ~ Within 8 working hours of order being placed.

But during the holiday season deliveries may take an extra 3 to 5 working days to be delivered.

We recommend choosing "Local Pick-Up" / "In-Store Pick-Up" if you live in Wellington.

Thanks for supporting local and choosing GAG.


IF YOU HAVE ANY QUESTIONS PLEASE EMAIL:
[email protected]

New Zealand:

Australia:

Rest Of The World:

All orders will be processed within 8 working hours of order being placed. We are a small team and we will try our hardest to ship your order as quickly as we can.

Orders will not be dispatched until full payment has been received and Good As Gold is satisfied with the integrity of the order. When we receive your order we’ll send you a confirmation email of your purchase, this will contain an invoice of the item/s and its cost. We will also send you your tracking number once the item has been dispatched.

Please Note

Flick us an email if you have questions at [email protected]

Delivery

All of our delivery methods are fully track and traceable.


NZ Orders

Domestic orders are sent using PBT Couriers. Although we endeavour to deliver to you overnight it can take 5-10 working days to arrive after your payment has been confirmed.

If the order has not arrived by then please email [email protected] with your order number and contact details.

If you are in a rush to get the goods, please let us know and we will do our best to get things moving faster.


International Orders

International orders are shipped using New Zealand Post. International customers are currently experience significant delays. Certain areas more so than others but due to a lack of air carriers leaving New Zealand - all international orders will experience delays. If your order has not arrived within 6 weeks, please email [email protected] with your order number and contact details. We'll try our best to indicate a timeframe for delivery.

We also offer express shipping with DHL (faster) so make sure you check the shipping drop down for options at the check out.

Please be advised that every country has different customs laws and your product may incur other charges whilst in transit. Good As Gold is not responsible for these charges. But we will do our best to send it to you the cheapest, fastest and safest way we can.


Local Pick Up / In Store Pickup

We offer Local Pick Up / Click & Collect.

The pick up location is: 20 Bond Street, Te Aro, Wellington.

You will receive an email to confirm your order is ready to collect. If you do not receive this within one working day please email us at [email protected]

These are some handy tips for picking up your order with no fuss:

  • Please bring your order confirmation email with you to pickup your order. This is to make sure you get the right order! If another person is collecting on your behalf they will need to show your order confirmation email at point of collection.
  • In Store Pickups will be held at Good As Gold Wellington for a max of 2 weeks from point of order.
  • Our returns policy applies from day of confirmation of order (that first email we send you).

Shipping & Delivery

New Zealand:

Free courier delivery when you spend over $99.00.
Purchases under $99.00 will be charged $5.00 for courier delivery.


We are dispatching orders daily ~ Within 8 working hours of order being placed.

But during the holiday season deliveries may take an extra 3 to 5 working days to be delivered.

We strongly recommend choosing "Local Pick-Up" / "In-Store Pick-Up" if you live in Wellington.

Click here for detailed shipping information

Customer Care

We love to look after our customers and answer all your questions the best we can. From finding about online orders, what payment methods are provided, warranties and everything else between we aim to aid you during your time of great great need. In saying all of that if you'd rather just read up on everything follow the link!

Read More

Returns

Full priced items may be returned for a credit with Good as Gold within 7 days of receipt for New Zealand purchases, and 10 days of receipt for international purchases.

Contact must be made via [email protected] within 48 hours of receiving the goods advising us of return.

Returned items must not have been worn, altered or washed and must have all original tags and packaging intact.

Shipping and handling is non refundable and returns are the customers responsibility until they reach Good as Gold Ltd.

Discounted items or Items purchased with special offer discount codes are final sale and cannot be returned or refunded.

Read More